Returns & Refunds

Returns & Refunds

We stand behind the quality of every product.

If your item arrives damaged, defective, or incorrect, we will offer a free replacement or full refund.

 

To request a replacement or refund:

• Contact us within 30 days of delivery
• Include your order number and a photo of the issue

 

Please note:

As each item is made to order, we do not accept returns or refunds for:

• Change of mind
• Incorrect model or selection

Shipping issues:

If your order is lost or arrives damaged, we will resolve it at no extra cost.

 

Need help?

Contact us at: info@lollobello.com